Love the way the oven works
idrivethe bru
1/4/2022
I bought this to replace a 20 year old oven that died when water got into the electronic panel. I am glad that happened because the Samsung is such an upgrade. The view through the glass door is amazingly clear. The bottom shelf slides out so easy. The temperature probe is great and the steam feature has worked I provides a great addition. I like the wifi feature to monitor the cooking process. The only thing that needs improvement is the alarm which is way to silent unless you are very close to the oven
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Terrible experience
Pam Hamner
3/18/2021
the steam function on the oven worked fine on the first couple of uses. however, after that they never worked again despite the panel and other major components being replaced. all of this happened under warranty and each time i called for service repairs the problem persisted.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This oven can't even bake a cake right & never did
Carla
9/14/2020
this oven, along with the entire suite [refrigerator, cooktop, hood vent, microwave & dishwasher] took multiple product deliveries each to get a "good one" and after numerous attempts that took well over a year to get the hood vent covers that match but were still scratched - - for my sanity i had to just keep what i was provided to stop the stress of it all. when i called about cakes don't bake right i was told to call for service of the new oven - ridiculous. now, 2 years of ownership, during covid we now can't even heat a pizza because this expensive oven now has an error code c-a2 [the cooling motor is operating abnormally]. the appliances look fabulous, but there are serious quality control issues. advice: don't buy these appliances if you plan to use them the way normal people do.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broken after 5th use
Don R
7/25/2020
we've cooked in the oven a total of 4 times now and decided to try the cleaning feature today.
a couple good sparks came out of it along with some smoke and now it won't turn on.
to get a call back from samsung support is over an hour.
brand new oven is worthless.
we purchased all samsung appliances for our new house, had to return the washer and dryer for a different set...4 months ago and we still don't have our $1800 back.
i've called samsung 13 times with zero resolution or money back.
i will never buy another samsung product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
So far so good!
okaycook
4/15/2020
We purchased this last summer and have been pleased with all of its features!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features
cp262808
4/13/2020
I bought this to match my set of existing Samsung appliances. Works well and has really cool features. Does what it's supposed to without hassle.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Beautiful and Sleek Oven!
SLee
3/26/2020
Oven works great. It has steam functionality and a convection fan for powerful, yet even cooking. It is also wi-fi capable to take care of the drudgery of cooking while still at the office.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Excellent Wall Oven.
NVfromNH
3/24/2020
Glad I purchased this unit. It was a toss up between this and the next one up. But after pondering it I realized I don't need to have the touch screen or video aspects of it.
This unit has all the same features otherwise. Comes with 2 racks as well as a ball bearing sliding rack that is as smooth as butter. I love the steam bake features as well as cleaning option. The motorized water tank coming out is super cool. Plus it looks phenomenal with the other black stainless products we have.
So far we have done plenty of baking and cooking with it. It's been excellent. No issues what so ever. Plus with smart things I was able to watch TV when it was preheating and be alerted on screen of completion. Same with meals/timers. Which is excellent in our hectic lifestyle. Plus, with smartthings, you can preheat the oven on the go so it's ready when you get home.
Install was very straightforward. Two people lifted it no problem and wiring was a cinch.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Bad Product, bad customer service
Will
10/18/2019
i believe it was the worst disappointment on my life, none of the products connected to wifi through the apps recommended by samsung and none was able to deliver me a solution.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good product but awful support
Henry0825
11/2/2018
I bought this oven and it was installed one month after it was purchased because of a kitchen remodeling. When it was installed I ran a self-diagnosis as the installation manual says so. Then an H-2 error code is displayed, I contacted Samsung Support and they have no idea what this error code means, they sent their "technical specialist" and the same thing, he didn't know what this code was, he even said to me "if you speak Korean you could try calling Samsung in Korea", it was not funny to me. The oven seems to work well but we haven't tried all the features. The error code is still there...
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Think we got a lemon
Disappointed in Pa
10/31/2018
We've had the unit less than a year (10 months) and we are on the 4th repair for the same problem. Very upsetting esp since we went with what was to be top of line...very expensive too.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
