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3.4 | 373 Reviews

26 cu. ft. Smart wi-fi Enabled InstaView® Door-in-Door® Refrigerator

LG LFXS26596S

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 26 cu. ft. Capacity
  • PrintProof™ Finish
  • InstaView® Door-in-Door®

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 34.875"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26 (cu. ft.)
  • Fresh Food Capacity: 17.2 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Multi-Air Flow System

Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer.

Image Feature

Raid the Fridge without Losing Your Cool

Combining innovation and distinctive design, the InstaView® Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.

Image Feature

Stylish Design You Can't Wait to Get Your Hands On

Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.

Image Feature

Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

Watch Video

Image Feature

One Size Fills All.

Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Multi-Air Flow System Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer.

Raid the Fridge without Losing Your Cool Combining innovation and distinctive design, the InstaView® Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.

Stylish Design You Can't Wait to Get Your Hands On Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

One Size Fills All. Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces.

Store More. Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 26 cu. ft. Capacity
  • PrintProof™ Finish
  • InstaView® Door-in-Door®
  • Slim SpacePlus® Ice System
  • Dual Ice Makers
  • ThinQ® Technology with ThinQ Care
CAPACITY
Freezer (cu.ft.) 8.8 cu.ft.
Refrigerator (cu.ft.) 17.2 cu.ft.
Total Capacity (cu.ft.) 26 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 36"
Counter Depth No
Depth (Total with Door Open) 47.25"
Depth with Handles 34.88"
Depth without Door 28.5"
Depth without Handles 32.38"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 309 lbs. / 342 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 708
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmartPull™ Handle
Freezer Light LED Lighting
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231797061
MATERIALS AND FINISHES
All Available Colors Stainless Steel, Matte Black Stainless Steel
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 7 total (including door-in-door®)
No. of Shelves 4 Split
Refrigerator Light Ceiling LED (Frameless)
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Type French 3-Door
REFRIGERATOR THINQ® SMART FEATURES
Smart Grid Ready Yes
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 6 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Dual Ice Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 6.5 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 34.875"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26 (cu. ft.)
  • Fresh Food Capacity: 17.2 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,312K 04/19/2023

Owner's Manual Spanish 11,390K 04/19/2023

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 1/4/2024 to 2/28/2024 Must be postmarked by: 5/28/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 5/28/2024.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Appliances

Why NSI Protection Plus?

Our service plan is an economical way to extend the terms of your product's manufacturer parts & labor warranty.

Most manufacturer's limited warranties leave customers with no protection against the rising cost of repairs.

Even the best products can malfunction and the most minor repairs can cost hundreds.

About NSI Protection Plus

Administered by Warrantech and insured by AmTrust Financial, NSI Protection Plus is the largest service network in the industry with 30 years of building the network and over 22 million in paid claims.

The most comprehensive repair plans in the business!

  • Day one coverage on special features
  • Removal and reinstallation coverage
  • $25 Laundry credit (Washers and Dryers)
  • 5 year appliance contracts include 10 year major component coverage
  • $250 Food credit (per incident, eligible products)
  • The only true "No Lemon Guarantee" in the business
  • No "CAP" on repairs or replacement, unlimited repairs.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

57% of reviewers recommend this product.

1 Stars

No one to fix it.

Sara Markert 2/14/2024

My refrigerator stopped working 3 weeks ago. . There are no technicians in the area that can fix it. This is a huge inconvenience.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great Refrigerator.

Happy customer 100 2/14/2024

It is working fine. Very quiet. Door in door is a very nice feature.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love the Fridge

Dawson W 2/13/2024

I bought this Fridge just over 3 years ago. Its been amazing. Recently the Compressor went out but it was under warranty. The service person Jorge was amazing. He was prompt and courteous. He fixed the fridge quickly. It has been working great ever since.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great Appliance

Epharrissr 2/12/2024

This is an awesome product and I purchased it 9 months ago.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Dont buy

Another Dissatisfied LG 2/8/2024

Bought less than 4 years ago and the compressor now goes out Entire fridge and freezer full of food ruined and no working refrigerator. Since when could you only rely on a refrigerator for less than 4 years? There is no reason you want to pay several thousands of dollars for an appliance to only use for less than 4 years. Terrible workmanship and quality. Trying to make sure you keep buying new appliances instead of building quality appliances that last at least a decade for the cost. Garage fridge going on 25 years old and working wonderfully. Keep your old appliance if you can. Not a good sign of how well products are made to last. Compressor was luckily still covered and tech stated that this is not a rare thing. LG has a reputation for compressors going out quickly and not building a quality product. Two techs later and two bad reviews of LG stating that they wouldnt have these in their own home. Oh and new compressor is loud. Like a constant humming noise in the background which wasnt the case with the original. Sounds like an Amazon truck is in front of your house idling but never goes away. Called tech and he said yep thats their new compressors they require us to use. Cant change or fix it. Learn to live with it. Ugh
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Product

Earle Brown 2/5/2024

We are constantly using our refrigerator we open the doors 100 times a day give or take Purchased in 2019 and just had to replace a fan motor Jan 24... Very happy with purchase would recommend any LG product since we own several...
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Nice features but average quality.

Ocie_mitchell 2/2/2024

I have had this refrigerator for a couple of years now. I like the features like the ice dispenser and water dispenser but I had to defrost it when the refrigerator stopped working and now the fan is making noises.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

2 ice makers

retiredbusdriver 2/1/2024

1 1/2 years old the in door ice die at 13 mo old
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Defective product

Balsam 1/29/2024

I bought this product new and then after 4 years only. Stopped cooling. I had to change all the parts inside with my own money. And still stops cooling from time to time. Big disappointment
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very nice and efficient appliance

VP2531 1/29/2024

Overall very happy with my fridge compressor did go out Dec 2023 called lg and I was under warranty and was replaced
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Loud

Golf 55 1/29/2024

Loud humming noise that I can hear in the living room..per repairman as long as it stays cold the humming doesnt fall under the warranty
Originally posted on lg.com

No, I do not recommend this product

5 Stars

French doors refrigerator

Al II 1/28/2024

I cant rate anything until the repair or replacement has been completed. I like the refrigerator it has performed as I expected. I realize any mechanical item can break but I hope after repairs it lasts for years.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Great Feature on outside Not so great product and

Catina Gardner 1/28/2024

My refrigerator went out with less than 2 years of owning it I called LG for service and they told me someone will call me to schedule maintenance appointment and I hadnt heard back from anyone I had to get my refrigerator repaired and it was the mother board and motor both went out. Im very disappointed I pay almost 4000.00 for this product and this happen and LG didnt even stand on the warranty.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Nice features BUT

Mod65 1/28/2024

We bought the LG with the French doorsviewable window and ice /water dispenser on the door three years ago. At first we had no problem and loved the refrigerator. After about a year water started to drip from the water dispenser port. After trying to locate why it was dripping I found that when the automatic ice cube maker is full it starts to drip out this port. Next we noticed that our food was starting to freeze on the top shelf so we had to raise the temperature one degree and the freezing stopped. The next issue was the water filter. The changing of the filter is IMPOSSIBLE. Apparently after talking to a LG representative they are aware of the problem and advised on how to reset a plastic part that would allow you to replace the filter. BUT if you break the filter housing piece it wont be covered because youre not an authorized technician and it would void the warranty. As it turns out LGis aware of the problem but didnt authorize a recall. As a result I had to use the extended warranty I purchased. If I had not purchased the warranty it would cost $400 to replace. Even in light of these design flaws we like our LG refrigerator and hope it lasts another 10 years.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Pleased with our refrigerator.

LG2024 1/25/2024

We purchased this refrigerator three years ago and overall we are pleased with it. We did have to get it repaired recently and our experience with that was not a good one but I will be submitting a formal complaint to your Customer Service Department.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Not thrilled

Golf 55 1/24/2024

Very loud Can hear it running most of the time in the living room. I have been loyal using LG appliances and this is the first one that I am disappointed with. Had the repair guy out and he says as long as the fridge stays cold the loud noise isnt covered under the extended warranty we paid extra for
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice Fridge - Challenging to Have Repaired

Heavy Eagle 1/24/2024

Nice fridge and features. Purchased on sale along with an LG washer and dryer at the same time for additional price discounts. LG product repair history is generally good and was also a consideration. Refrigerator compressor failed 2-weeks ago and was just repaired yesterday just a few weeks before expiration of the 5-year compressor warranty at no cost to us. Product may have received 5-stars if not for the ordeal in obtaining repair. We did connect the fridge to WiFi using LG ThinQ and ran the diagnostic program but it failed to identify the compressor problem. If you pay for a service plan you can call the 800 number to schedule LG service. If you dont have a plan its harder to schedule LG service online. Long story short recommend using the online process and have LG direct service make the repair if you dont pay for a plan. You cannot trust that authorized LG repair companies found through the LG website are either reputable or responsive. We tried both approaches. Based on our experience using LG direct service got the repair done sooner and we are more confident that the repair corrected the problem.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Faulty system

Dawn Tala 1/23/2024

I did have a problem with the compressor and it needed to be changed . It was very disappointing cause the fridge stopped cooling and all my food went bad . They did however get the part switched out and fixed . It was a fault on their end and they would not cover any of my losses for food .
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Get fixed

O777 1/21/2024

My refrigerator stopped working. LG replace the compressor at no cost. My refrigerator it is working like new again. Thanks LG for your commitment with the customers.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Unreliable LG Refrigerators

yyyyyyy 1/20/2024

This is our 2nd LG side by side refrigerator. The first one failed miserably after 8 years of service. We went to ABC warehouse and were assured that this model was reliable. It failed overnight on Christmas Eve after only 3and 1/2 years of service. We lost everything in the freezer and were told that it would take 2 weeks for the repair Thank goodness we both an additional warranty. This forced us to go to the additional expense of buying a 10 cubic foot backup refrigerator. Now if you were us would you ever buy another LG product or recommend LG to anyone?
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Features are nice but the refrigerator stinks

tbbs 1/19/2024

The refrigerator was only a year and a couple months old. The fan compressor component on the motherboard died and the part was not in stock it was three or four months back logged. So I had to actually buy a new refrigerator after paying like $3000 for that piece of junk. I would hope that LG would reach out to me and compensate me somehow. So frustrating I couldnt live without a refrigerator for 3 months so I just threw it out and I had a new one obviously not an LG. Its just so frustrating that you have a refrigerator thats pretty much brand new and you have to discard it because the part is backlogs for three to four months. Unheard of.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Crap parts apparently and worse warranty

Twmn 1/18/2024

I bought this refrigerator 22 Jun 2019 it was made Sept 2018. The condenser broke. Now you will only cover 450 in labor and a new part. However no one will swap out that part for that amount. The condenser has a 20 year warranty for parts and a 5 year warranty for parts and labor according to the users manual. But because you failed to cover the labor I now have a $2000 paperweight. Its ridicules to have to throw out a refrigerator I have had for less than 5 years. I find it even more disturbing that LG is so prone of their warranty its even listed on a permanent sticker on the front of the appliance. It feels like fraud to me. On a side note all the customer service persons I talked too were very nice.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great features and very reliable

Martha Desai 1/17/2024

I bought the refrigerator 5 years ago and still going strong. Excellent product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Plastic wheels on freezer shelf break

Eileen65 1/16/2024

Bought two years ago and withing 18 months the plastic wheels on the top freezer shelf broke. I have been unable to get Best Buy to fix even though it was under warranty. I keep trying.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Good Parts Warranty

Texas Customer 1/14/2024

We purchased this refrigerator in September 2018 s and the linear compressor recently stopped working. LG shipped the replacement compressor free of charge and we paid an LG contractor to install it. The service technician completed the job promptly and professionally.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Its ok

Akhicks92 1/14/2024

Great fridge but my compressor has gone out twice in 3.5 yrs
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Refrigerator

Paty and Peter 1/14/2024

One year with it and so far so good. Great purchase Our fist time buying LG refrigerator and its wonderful. keep fresh all our. its a great part of technology perfect. Thanks LG
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Ange15 1/11/2024

Nice and friendly customer service. Technician was nice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Compressor need to be replaced

Compressor replaced 1/11/2024

I got fixed last week. My bridge is working now. I dont know how to say but my bridge has been using for 2.5 years and the compressor need to be replaced. Everything is okay. However I would like to appreciate for replacing compressor without any fees.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Stay away from LG refrigerator

Shahrukh 1/9/2024

The refrigerator broke down within 5 years. Talking to repair companies Im learning to steer clear of LG refrigerators. I called LG and explained the problem and they are only covering the part but not the labor to replace it.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

I enjoy the features

DebraMc1 1/8/2024

Purchased this LG refrigerator in January 2020 and we have enjoyed it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

I receives so many compliments about my shi box

RAWS 1/5/2024

I glade I made this purchase with my LG three door refrigerator . Every easy to take apart and clean and easy to put back . Had some problems with the dispenser on the door but I just took my time cleaned it out and now everythings good . One of my favorite investment I made for my new kitchen. I was told I will receive a rebate but I never got but ok
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great service.

SM23 1/2/2024

Technician who came out was very polite and explained everything that was wrong and proceeded to fix in a very timely manor. Very pleased with service provided.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Broke down leaking water all over the first year

Bad Experience 3 12/28/2023

There are so many great things about this fridge which the lack of quality in manufacturing appear to cancel out. My fridge is practically brand new and suddenly started leaking all over the floor to the point that the wood floor in my kitchen is almost ruined. Reached out to customer support with model and serial number no help whatsoever. First repair man came and was completely stumped said my problem was VERY UNUSUAL and that I should replace the entire ice / water system even though it was working fine. Repair man #2 was much better but also could not figure out problem and told me I needed to defrost the fridge to fix it. There is clear water running out of both doors intermittently. No one can say why no one can explain or fix this. So somehow I either have to throw away all my food defrost the fridge hoping it will miraculously fix the problem and start with repair #3. It is insane to pay this much money for top of the line fridge only to have it not just break but also cause significant damage to my home. So disappointed in the lack of service and quality of their products.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Horrible support and problems around 5 years

Buddy D 12/26/2023

Linear Compressor died right over 5 years and LGs support was absolute madness to navigate. Go to their website they give you a phone # call the phone # they send you to a chatbot use the chatbot they send you to a website which sends you to a phone # or a chatbot. I am honestly bewildered how bad of an experience this was for a very expensive fairly new refrigerator.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Rafael Robles 12/26/2023

The repair took too long to happen but reporting the initial problem LG handled it and mad it simple .
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Needed too many repairs

AMR47 12/25/2023

Computer board went bad ice machine needed adjusted plastic door hinge on outer door needed replaced. Quality of product is not what I expected. I also bought an LG range dishwasher and microwave. Dishwasher needed upper rack replaced as soon as I received the unit. Hope range doesnt need any repairs. Wish microwave had a backlight to panel. Hard to see microwave panel at night.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Horrible fridge horrible customer service

tandski 12/24/2023

I cannot recommend this fridge to anyone. It has problems with regulating temperature. Mine had started to malfunction and my food spoiled. The temperature listed on the door never fluctuates because that function was turned off by LG. My family was sick from spoiled food. When I called their customer service I was given all kinds of excuses and was told I needed to get a diagnosis from an outside repair to report back to them. After doing that and getting a diagnosis of what the problem was. LG told me they would repair at no charge. They repaired some other part even though the other company said it was a different issue. It was repaired but they refused to compensate for all the food I lost. Once again excuses. I had to get loud until they told me a decision had to be made by the presidential assistant and that whatever they offered I just better take it. That was two weeks ago and Im still waiting for a check. Customer service is obnoxious. There is an obvious flaw with the fridge that I will probably have to keep dealing with in the future. The issues are posted all over YouTube. I have bought digital thermometers so I can monitor the temperature. I paid a lot of money for junk Did I mention this fridge is only 2 years old. My child has told me that the fridge has already started making loud noises again I havent heard them yet but will have to listen out for them.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Door in door features is genius

Scott miller 12/23/2023

Love the door in door feature so convenient to not have to open the whole refrigerator but when the compressor went out was disappointed the appliance repair company had no compressors and took 3 weeks to repair it and all my Thanksgiving food spoiled aloha
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Mary 45 12/23/2023

Bought all LG kitchen appliances 5 years ago. Love them.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

poor service

divad552 12/21/2023

About 4 years old and compressor went out we will be without it for about a month. This is the worst service i have ever received in my life time. LG had to contact Sears service to service it LG had no one in the area to service there equipment.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Love the fridge but concerned about durability.

Endu 12/19/2023

We really like the features of this fridge with 2 icemaker and insta view. not so much for the view but for the small door that is easily opened to get frequently used items like milk. However we are gone for the summer about 6 mos. and first year we came back IF error code icemaker fan failed bearings stuck. Freed it and working. 2nd year same thing. Freed it but bearings very noisy now. Cheap little fan motor I have to replace on my dollar 1 1/2 year old unit. Hope it doesnt repeat.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Door gasket damage

Fanny123 12/18/2023

I bought LG 26 cu FT smart Wi-Fi Enabled instant view door to door. Now has problem on the gasket damage. Is any service come to fix it. Thanks for your concern.
Originally posted on lg.com

No, I do not recommend this product

Quality

 
4 Stars

Elegant and functional

jhwalker 12/17/2023

Ive lived with this refrigerator for two years now and for the most part it has been exemplary. The design is very useful for example the in-door access for frequently used items is very nice and I love having ice both in the door and in the freezer compartment. That said the in-door ice maker broke i.e. would not release ice only a few months into ownership and I waited too long to have it fixed the warranty is only ONE year so wound up having to pay over $400 for that :/ Otherwise its been a fine experience.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Nice fridge when working

Moe1865 12/16/2023

After 3 years compressor failed and LG cannot find a technician to fix it. Options provided by LG- a refund amount that isnt enough to replace in-kind with different brand or a new LG with no ability to service when it fails. Im disappointed.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Looks only go so far

MBRoberts 12/15/2023

Looks great but compressor failed just after the 5 year warranty expired. Our previous fridge worked without issue for 10 years and I wish we had kept it.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Burtr010 12/15/2023

Amazing job repairing my refrigerator LG is the best great price. My warranty had just expired and LG help me and I am truly grateful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Burtr010 12/10/2023

L g did amazing job Repairing my refrigerator and freezer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great refrigerator

Mstisha1015 12/10/2023

I love my refrigerator was hurt when it went out. So glad LG came out to fix it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not Very Happy

Joseph Jones 12/8/2023

The compressor died and I am still in the process of obtaining a replacement as it has a 10 years warranty. However the replacement process has been very difficult.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review